Frequently Asked Questions

Everything you need to know about your Sowears shopping experience.

How can I track my order?

Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our courier partner's website to monitor your delivery progress.

What is your return and exchange policy?

We offer a 7-day return and exchange policy for all unworn items with original tags attached. Please note that sale items are final and cannot be returned unless they arrive damaged.

Do you offer international shipping?

Yes, Sowears ships worldwide. Shipping costs and delivery timelines vary depending on your location and are calculated at the checkout page.

How do I ensure I choose the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing may vary slightly between different cuts and fabrics.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Cash on Delivery (COD) for specific regions.

How should I care for my Sowears garments?

To maintain the quality of our fabrics, we recommend hand washing or using a gentle machine cycle with cold water. Always refer to the specific care label inside each garment.