Returns & Exchanges
At Sowears, we want you to be completely satisfied with your purchase. If your outfit doesn't fit perfectly or meet your expectations, you can return or exchange it within 14 days of delivery.
Initiate Your Request
Contact our customer support team via email or WhatsApp with your order number and the reason for your return or exchange.
Prepare the Package
Ensure the items are unworn, unwashed, and have all original tags attached before securely packing them in the original packaging.
Ship the Item
Send the package back to our warehouse using a traceable courier service; please note that return shipping costs are the responsibility of the customer.
Quality Check & Refund
Once we receive and inspect your return, we will process your refund to the original payment method or issue store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing